Contact SmartReturner with questions about our website, suggestions for a new Australian returns or cancellation guide, or corrections to an existing article.
Publisher: Henry Wilson (Australia)
Email: contact@smartreturner.com
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You can email us directly using the address above. A contact form may also be available on this page.
Report an outdated policy
Tell us which SmartReturner article you are referring to and what appears to be incorrect. If you have an official Australian policy or support-page link that clarifies the issue, include it so we can review the information.
Help with your own refund or cancellation
SmartReturner does not operate the stores or services discussed in our guides. We cannot look up your purchase, cancel a membership or process a refund on your behalf. Please contact the retailer or provider directly about your order, booking or account. For general guidance on your rights, see the ACCC consumer information or the consumer protection agency in your state or territory.
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Do not send passwords, complete card numbers, government identity documents or other unnecessary sensitive information. Send only the details needed to explain your website enquiry. Information you provide is handled as described in our Privacy & Cookies Policy. Comments on public articles are visible to other visitors when approved; use email or the contact form for private website enquiries.